Please provide the following information:. Troubleshoot game downloads. PlayStation Store game download doesn't start or fails If you have issues when downloading your purchases, please select your console for troubleshooting steps. Make sure you are signed in to the correct account. Check that your console has the latest system software installed. Update PS5 system software. Manage PS5 console storage space.
Find and download games. Safe Mode on PS5 consoles. Restore your licenses. Visit the guide below to restore licenses on your console. Restore licenses on PS5 consoles. Open ports on your router and check the firewall settings.
For help with port opening and router settings, please contact your ISP Internet service provider. Update PS4 system software. Manage PS4 console storage space.
Select the game you want to download from your purchased list and select Download. Select which linked PS5 console or PS4 console you would like to download to. Your game will begin downloading automatically. PlayStation App support. Set up automatic downloads. Upgrade an eligible PS4 game to the digital PS5 version. Was this article helpful?
What went wrong? I found the article confusing. The article is out of date. Thank you! Need help? Contact our support specialists. Contact PlayStation Support. Back to PlayStation. Add-ons, DLC and in-game currency support. How to download PlayStation games remotely When you purchase a game, you can choose to start the download remotely via a web browser or PlayStation App.
Set up automatic downloads. Sign in to PlayStation. Select the game you want to download from your purchased list and select Download. Select which linked PS5 console or PS4 console you would like to download to.
Your game will begin downloading automatically. PlayStation App support. Upgrade an eligible PS4 game to the digital PS5 version.
Was this article helpful? What went wrong? I found the article confusing. The article is out of date. Thank you! Need help?
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